Warranty

WARRANTY DISCLAIMER

All kayaks ZET are provided with an extended warranty:

  • 2 years * for the shell and other parts of the kayak

* The validity of the 2 year warranty is subject to the registration of the boat within 30 days of purchase. The warranty covers defects of material or processing defects.

Conditions of the claim:

  • The boat must be free from all impurities
  • The complainee must present a valid warranty, a receipt (containing the production code corresponding to the code of the claimed kayak)
  • Complaints can be made at the point of purchase
  • The justification of the claim must be authorized by the producer (retailer in consultation with the manufacturer)

Warranty is not valid in these cases:

  • Any damage due to improper, excessive or abusive use, mechanical damage with a sharp object, non-specialized interventions to the shell of the kayak and equipment of the boat (including customization, repair, etc.)
  • damage during transportation and shipping
  • damage to the kayak,through long exposure to direct sunlight, high heat or severe cold
  • damage to the boat from the usage of a modified brace or without the reinforcing foam
  • defects applied from the manufacturer (seller) without a valid warranty certificate and deficiencies made after the warranty period
  • normal wear and usage

Other Conditions:

  • The manufacturer or seller undertakes to change (and/ or repair) the kayak or any part thereof, subject to the warranty conditions.
  • part of the guarantee does not include damage directly or indirectly inccured by a defect in the ship or its equipment.
  • the company ZET kayaks is not responsible for any additional guarantees granted by the seller.

Canoeing is a potentially dangerous sport and ZET Kayaks company assumes no liability for any damage or injury incurred in connection with the use of its products.